Home & Home Office Solutions

Safe and Secure

Rest easy knowing your files are encrypted and stored at one of our highly secure data centers.

Bank-Level Security

While still on your computer, your files are encrypted with 128-bit Blowfish encryption. Then, we transmit them to one of our state-of-the-art data centers using Secure Socket Layer (SSL) technology. That’s the same technology used in online banking and ecommerce transactions. So, the only one who sees your files, is you.

Enterprise-grade Servers

To protect your files against mechanical disk failure, we store them on enterprise-grade disk drives that have a significantly lower failure rates than those typically found in consumer PCs. Plus, we store your data across a redundant array of disk drives – so, in the off chance a drive fails, it can be replaced in real time, with no interruption to your backup.

Highly-secure data centers, guarded around the clock

Your files remains encrypted and protected at our data centers by:

  • Temperature control
  • Uninterruptable power supplies (UPS)
  • On-site emergency backup generators with guaranteed fuel contracts
  • Tightly restricted personnel access using biometric scanners
  • Server access controlled with electronic key cards and PIN codes
  • Guards on duty 24 hours a day, 365 days a year

Data security details

Download our data security white paper to learn about the measures taken to make sure your files remain protected at all times.

Personal encryption key management

If industry regulations require you to manage your own encryption keys, Carbonite gives you this option. However, please note if you manage your own encryption key, you will be unable to use the Anytime, Anywhere Access feature to access your backed up files from your computer, iPhone®, Android™ or BlackBerry® smartphone. This feature is available to Windows users only.